Sales Order Terms & Conditions
Order Acknowledgment Terms – Rocket-Fibers, LLC
-
Acceptance
This Sales Order is considered accepted upon written confirmation or upon commencement of production. Any modifications must be agreed to in writing by Rocket-Fibers. -
Lead Times & Delivery
Delivery estimates are provided in good faith but are not guaranteed. Rocket-Fibers is not liable for delays beyond its control, including delays from third-party processors or carriers. -
Payment Terms
Payment terms are as agreed upon at the time of order. Late payments may incur a service charge of 1.5% per month or the maximum allowed by law. -
Order Cancellation or Changes
Orders may not be canceled or modified once production has begun without written consent. Cancellation fees may apply. -
Returns & Claims
All claims for shortages or defects must be made in writing within 7 days of receipt. No returns will be accepted without prior authorization. -
Product Suitability
Buyer is responsible for determining product suitability for their application. Rocket-Fibers provides no warranty beyond conformance to stated specifications. -
Limitation of Liability
Rocket-Fibers shall not be liable for any indirect, special, or consequential damages arising from the use of its products. -
Force Majeure
Rocket-Fibers is not liable for failure to perform due to circumstances beyond its reasonable control, including supply chain disruptions, labor strikes, or natural disasters. -
Export Compliance
Buyer agrees to comply with all U.S. export laws and regulations when applicable. -
Governing Law
This transaction is governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law rules.