Product Warranty and Disclaimer

Rocket-Fibers, LLC Limited Product Warranty and Disclaimer

Break Strength Vs. Working Load

TENSILE STRENGTH EXPLANATION

Please note that the provided "Tensile Strength" originates from laboratory tests conducted on fresh cord. Real-world tensile strengths can vary depending on the specific use and the anchoring methods employed. It is up to the customer to decide the best method of fastening for their particular need. 

SAFE LOAD GUIDELINES

The true Safe Working Load can be influenced by factors such as how the cord is used, its age, and the anchoring methods chosen. A commonly suggested guideline by numerous manufacturers is to determine the safe working load by dividing the lab-tested tensile strength by a factor that offers a realistic estimate of the maximum load the cord can safely handle. This factor isn't consistent for all cords; it varies based on the cord's material and weave. Due to the myriad of conditions a cord may encounter, the manufacturer cannot guarantee a specific safe working load.

A widely accepted estimate suggests that a cord's working load is typically ~25% of its lab-tested Tensile strength. Moreover, the choice and execution of a knot can also affect the cord's strength. A knot tied incorrectly can compromise the tensile strength by up to 20% or even more.

For our braided cords, we recommend the Bristol or Palomar knots or using the "finger-trap" method.  These knots are also suitable for micro ropes and multifilament fibers.

Limited Warranty

Rocket-Fibers, LLC (the "Company") warrants to the original purchaser of the Product (the "Customer") that the Product will be free from defects in material and workmanship.  The Product will operate substantially in accordance with the applicable functional specifications as described in the specific “Product Spec” for a period of twelve (12) months from the date of shipment, unless otherwise stated on a formal quotation issued by the Company (the "Warranty Period").  With respect to any products sold but not bearing the Rocket-Fibers, LLC label, Rocket-Fibers, LLC will assign to Customer all available manufacturer warranties.

Remedies

If a defect arises and a valid claim is received within the Warranty Period, Rocket-Fibers, LLC will, at its option: (a) repair the Product at no charge, using new or refurbished replacement parts, (b) replace the Product with a new or refurbished Product, or (c) if after repeated efforts the Company is unable to resolve the defect by repair or replacement, refund the purchase price upon return of the defective Product.

To initiate a warranty claim, the Customer must contact Rocket-Fibers, LLC's customer service to obtain a Return Material Authorization (RMA) number, then securely package and ship the defective Product along with proof of purchase to the address specified by Rocket-Fibers, LLC.

The warranty period for any Product repaired or replaced under this Limited Warranty shall be the remainder of the original Warranty Period for the repaired or replaced Product.

Disclaimer and Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ABOVE WARRANTY IS IN LIEU OF, AND ROCKET-FIBERS, LLC DISCLAIMS AND EXCLUDES, ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

IN NO EVENT WILL ROCKET-FIBERS, LLC BE LIABLE FOR ANY CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY.

CUSTOMER ACKNOWLEDGES AND AGREES THAT THE PRODUCTS SUPPLIED UNDER THIS AGREEMENT ARE INTENDED FOR STANDARD COMMERCIAL USES AND ARE NOT SPECIFICALLY DESIGNED, MANUFACTURED OR INTENDED FOR USE OR RESALE IN CRITICAL APPLICATIONS OR HAZARDOUS ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE AND IN WHICH THE FAILURE OF PRODUCTS COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE. ROCKET-FIBERS, LLC AND ITS SUPPLIERS EXPLICITLY DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR ANY SUCH USE AND THE CUSTOMER HEREBY AGREES TO RELEASE AND HOLD ROCKET-FIBERS, LLC HARMLESS FROM LIABILITY RESULTING OUT OF OR IN CONNECTION WITH IMPLEMENTATION OF THESE PRODUCTS.

LIMITATION OF LIABILITY. ROCKET-FIBERS, LLC’S LIABILITY SHALL BE LIMITED TO THE PRICE PAID BY CUSTOMER FOR THE GOODS OR TO REPLACEMENT OF THE GOODS, AND CUSOMTER SHALL BE ENTITLTED TO NO OTHER REMEDY, REGARDLESS OF THE FORM OF THE CLAIM. ROCKET-FIBERS, LLC SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THE USE OF OR INABILITY TO USE THE PRODUCT, WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT CUSTOMER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE, ATTORNEYS' FEES, DAMAGE TO BUSINESS, LOSS OF USE OF EQUIPMENT, COST OF CAPITAL, DOWN-TIME COSTS OR DAMAGES FOR DELAY, OR FOR DAMAGES FOR ECONOMIC LOSSES OR PROPERTY DAMAGE ARISING FROM ANY ACTS OR OMISSIONS, WHETHER IN NEGLIGENCE, STRICT LIABILITY, OR OTHER PRODUCT LIABILITY THEORIES. THE LIMITATIONS OF LIABILITY AND WARRANTY DISCLAIMERS STATED IN THIS AGREEMENT FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES AND APPLY REGARDLESS OF WHETHER ANY LIMITED REMEDY HEREUNDER FAILS OF ITS ESSENTIAL PURPOSE.

Acceptance

By purchasing Products from Rocket-Fibers, LLC, the Customer acknowledges that they have read, understand, and agree to be bound by the terms and conditions of this Limited Warranty and Disclaimer.

For further information or questions regarding this agreement, please contact Rocket-Fibers, LLC Customer Support